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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gregg Rosales

Gregg Rosales

September 13, 2024

5  out of  5
rating by Gregg Rosales
"Wanna thank Ms.Ashley for all the help she has given me since I've had State farm as my insurance couldn't be happier and grateful to have somebody who is communicative and always willing to help."
We responded:
"Ashley truly cares about helping everyone all of our clients. Thank you for the super positive review, Gregg!"
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Brad Hines

August 28, 2024

2  out of  5
rating by Brad Hines
"Subpar response times when you have a question. When you work with state farm, they obligate you to have an agent. My agent Mike is not great, as he basically blows off my questions. With the other guys, I at least get answers the same day."
We responded:
"Hey, Brad. We have a licensed and trained team of agents ready to answer any questions regarding your policy(s) Monday through Friday 9AM-5PM. Please give us a call at (561) 931-2161. Thank you for your review!"
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Luis R.

August 27, 2024

1  out of  5
rating by Luis R.
"This guy is very shady and unprofessional... please stay away from this office."
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Alec Rizzo

August 22, 2024

5  out of  5
rating by Alec Rizzo
"Switched insurance today with the help of Andres Meza and he made it a simple as seamless as the process could get. Thanks again!"
We responded:
"Andres Meza works hard at making the changing insurance process as simple and seamless as it gets. Thanks for the great review, Alec!"
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Jeremiah Stlouis

August 19, 2024

1  out of  5
rating by Jeremiah Stlouis
"Extremely rude. I called for a quote and when he decided to get back to me after I had already solidified a deal with a different agent he harassed me, calling me back to back after I told him I am all set cutting me off while I was speaking. I told him that if someone say no it means their not interested and he insisted that the information I had was incorrect. I HATE salespeople like this with all that I am. I've been in sales my whole life and no means no. I would not recommend doing business with this person."
We responded:
"Hey, Jeremiah. We are always trying to get better as an agency therefore we thank you for this review. -Mike Potter State Farm"
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Tavi Slevinski

August 6, 2024

5  out of  5
rating by Tavi Slevinski
"What a serendipitous call I recieved today when Juan Arenas reached out to me regarding my auto insurance renewal. Not only was he polite and gracious, he readily answered my questions and addressed my concerns in an informed and professional fashion. I typically do not respond well to insurance agents who want to "sell me something".. he wanted to help me make the best decision for my situation. Thank you very much! You are a gem in the industry."
We responded:
"Juan Arenas prides himself on putting the client first when it comes to auto insurance. As a result, he is well respected by all of his clients and insurance agent peers. Thank you for the positive review, Tavi!"
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Luis Marquez

July 31, 2024

5  out of  5
rating by Luis Marquez
"Ashley Watson at Mike Potters State Farm Office has been an absolute pleasure to work with. She has helped me with quotes and made the process of changing insurance easy and simple. Thanks"
We responded:
"Ashely Watson works very diligently on behalf of all our clients and it's reviews like these that make our day! Thank you, Luis!"
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Sue Koosha

July 19, 2024

5  out of  5
rating by Sue Koosha
"Got it! Here’s a sample review for an insurance agent: --- **5 Stars** I recently had the pleasure of working with Juan at State Farm for my insurance needs, and I couldn't be happier with the experience. From the moment I reached out, Juan was professional, knowledgeable, and incredibly helpful. He took the time to understand my specific needs and provided tailored recommendations that were both affordable and comprehensive. What stood out the most was ' Juan dedication to customer service whether via phone or email, and explained everything in a way that was easy to understand. The process was seamless and stress-free, which is exactly what I needed. I highly recommend Juan to anyone looking for an insurance agent who truly cares about their clients. Their expertise and commitment to providing excellent service make them a standout in the industry."
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thomas west

July 18, 2024

5  out of  5
rating by thomas west
"I had a fantastic conversation with Andres, who provided exceptional customer service and extensive product knowledge. I used to be with Allstate for years, but due to the company constantly raising rates, I switched to Progressive. One thing I appreciated about Allstate was their practice of checking in every six months to ensure customer satisfaction. When Progressive started raising my rates, Andres reached out at just the right time and managed to save me $45.00 per month. Thank you, Andres, for your excellent work—keep it up!"
We responded:
"Andres prides himself on his exception customer service and it shows in his passion to help others. Thank you for the super positive review, Thomas!"
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kentrell williams

July 9, 2024

5  out of  5
rating by kentrell williams
"my experience with Cole was truly exceptional!! he has fantastic customer service & very professional. this guy deserves a raise!!! 10/10 will definitely recommend, thanks again Cole"
We responded:
"Cole works diligently to ensure he delivers fantastic customer service! Thank you for your great review, Kentrell!"
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Jeev Alexander

May 29, 2024

5  out of  5
rating by Jeev Alexander
"Juan thankyou so much!! Professional, fast , friendly. Really appreciate it"
We responded:
"We pride ourselves on being professional and to the point with our clients. Thank you, Jeev!"
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Carrington M

May 29, 2024

5  out of  5
rating by Carrington M
"Always a pleasure dealing with this office, I’ve worked with two reps from there named Andres & Juan. Both were extremely professional and took their time to go above and beyond for my family and I. We need more representatives like them."
We responded:
"It's reviews like this that make our days! Thank you, Carrington!"
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Randall Vasquez

May 29, 2024

5  out of  5
rating by Randall Vasquez
"Agent Juan Arenas is always an absolute pleasure to deal with, he is courteous, very approachable and does a very good job keeping you informed every step of the way. There is no bait & switch, I always feel like I am in great hands anytime I have an interaction with state farm due to his hard work."
We responded:
"We work diligently to meet customer expectations. Thank you very much for this review, Randall! "
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Mauricio Plata

May 7, 2024

5  out of  5
rating by Mauricio Plata
"I have been a loyal customer of this Insurance office for the past 4 years, and I must say that they truly excel in their field. Agent Andres Garcia, in particular, has consistently provided exceptional service. Today, I had the pleasure of speaking with him over the phone for 4 hours as he assisted me in updating my policy for my vehicles. Throughout our conversation, he consistently demonstrated a high level of professionalism and a genuine desire to help me save money while ensuring I have the best coverage. I was truly impressed by his patience and enthusiasm in assisting me as a customer. I can confidently say that I have no intention of switching insurance providers. The quality of service they offer is truly unmatched."
We responded:
"Andres makes our clients his priority. We pride ourselves on our professionalism and desire to help our clients save money while finding them coverage that fits their needs. Thank you beyond words for this super positive review, Mauricio!"
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Mindy Lisman

May 3, 2024

4  out of  5
rating by Mindy Lisman
"Excellent Perfect Very intelligent"
We responded:
"Thank you, Mindy!"
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Victoria Snodgrass

April 24, 2024

5  out of  5
rating by Victoria Snodgrass
"Andres did a great job assisting me in applying for auto insurance. He’s very knowledgeable and professional"
We responded:
"Andres works super hard at helping clients find the auto insurance that best fits their needs. Thank you for the feedback, Victoria! "
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Roger Kates

March 13, 2024

5  out of  5
rating by Roger Kates
"I spoke with Cole Sumner. He was very knowledgeable and articulate. We talked about all of my policies. He took his time with me and I did not feel rushed at all. I highly recommend him."
We responded:
"Cole is a huge asset to Mike Potter State Farm. He's super attentive to our client's needs and works hard to meet them. Thank you very much for your feedback, Roger!"
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ASif Khan

March 5, 2024

5  out of  5
rating by ASif Khan
"Andres at state Farm is amazing, he is super fast and takes customer very seriously. He is thinking ahead and covers all angles that home owner or auto insurer may not have thought of. I though Geico was good service but Mike Potter State Farm really takes the case, they are so diligent and responsive that it is unbelievable."
We responded:
"Thank you very much for this super complimentary review, Asif! Andres prides himself in working efficiently while putting the customer first. We love hearing good things about our service as that's a huge part of our mission!"
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Paul Palmiotto

February 20, 2024

5  out of  5
rating by Paul Palmiotto
"What an amazing office! Mike and his team helped me to save money and make sure I am covered for all my insurance needs. I am forever grateful for all that this office has done for me. Highly recommend!"
We responded:
"Thank you for highly recommending the Mike Potter agency, Paul! I am happy that we were able to take care of your insurance needs and save you money!"
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Marvin Henderson

January 12, 2024

5  out of  5
rating by Marvin Henderson
"Juan knows what he’s doing man. Got me a great quote after these other insurance companies wanted my life savings and dude had the chuckles which was entertaining lol."
We responded:
"Thank you for the great review, Marvin. I chuckled myself reading this. Juan specializes in providing the best possible quote/service to our clients and makes the process enjoyable."
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Lorena Montano

January 3, 2024

5  out of  5
rating by Lorena Montano
"He answered all my questions and was very knowledgeable."
We responded:
"Thank you for the positive feedback, Lorena! Happy New Year!"
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Nikki Davidson

December 14, 2023

5  out of  5
rating by Nikki Davidson
"For the past year Juan has helped me with my car insurance. I like that he takes the time to go over all of my options to ensure which plan is the best fit for my needs. I would highly recommend speaking with Juan at State Farm!"
We responded:
"Your kind words mean the world to us, Nikki. Juan works hard at providing the best and most affordable options to fit all client's needs. Thank you for highly recommending Juan here at Mike Potter State Farm!"
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madelin ortega

November 3, 2023

5  out of  5
rating by madelin ortega
"Andres Meza Garcia was very helpful and knowledgeable. Thank you!"
We responded:
"Thank you for the feedback, Madelin. Andres Meza Garcia is super knowledgeable and has a passion for helping our clients with their insurance needs!"
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Abigail Sanchez

October 17, 2023

5  out of  5
rating by Abigail Sanchez
"Andres has been a major help throughout the years at State Farm. Always attentive and giving me the best rates. Always great working with him!"
We responded:
"Andres works super hard at helping clients find the best rates while being attentive throughout the process. I'm happy you had a great experience, Abigail. Thank you for the feedback!"
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Franklin Zerpa

October 10, 2023

5  out of  5
rating by Franklin Zerpa
"I have 18 years with my Family State Farm Thank you. Bilingual in your Team perfect. more help for Hispanic Community. Your Coworker Juan make a solutions. Have a wonderful year 2023 and 2024."
We responded:
"Juan se enorgullece de ayudar a todos nuestros clientes con todas sus necesidades de seguros. Muchas gracias por tu amable reseña, Franklin."