Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gordon D. Erckman

Gordon D. Erckman

November 26, 2024

1  out of  5
rating by Gordon D. Erckman
"I think you're very high twice the amount that I'm paying can't give you any stars on that"
We responded:
"Unfortunately, we couldn't win your business this time around. Thanks for the opportunity, Gordon!"
Profile photo of Marco Aurelio Melo

Marco Aurelio Melo

November 20, 2024

5  out of  5
rating by Marco Aurelio Melo
"Very competent team!!!"
We responded:
"Thanks for sharing, Marco. Andres here at Mike Potter State Farm works very hard at his craft! "
Profile photo of Alexandra Pettas

Alexandra Pettas

November 1, 2024

5  out of  5
rating by Alexandra Pettas
"Andres is a wonderful insurance agent, really personable and takes you through the steps without ever feeling pressured to upgrade. Wonderful experience and satisfied with my insurance!"
We responded:
"Andres works super hard at providing a professional and personable experience for our policy holders. Thank you for the 5-star review, Alexandra!"
Profile photo of Santiago Rodriguez

Santiago Rodriguez

October 28, 2024

5  out of  5
rating by Santiago Rodriguez
"Andres was an excellent agent, both knowledgeable and charismatic. He went above and beyond to help me get the best coverage for my needs."
We responded:
"Andres takes ownership in his work therefore goes above and beyond for all of policy holders he helps. Thank you for the super positive review, Santiago!"
Profile photo of Marcela Thomas

Marcela Thomas

October 15, 2024

5  out of  5
rating by Marcela Thomas
"Ashely was amazing very knowledgeable.I was calling to change agencies because lately I haven’t been .She explained with detail everything .She Had a lot of patience she got me convinced to stay with all her explanations .Im so happy she can help me again .Call her"
We responded:
"Ashley works very hard to make sure our clients are taken care of. Thank you for the 5 star review, Marcela! "
Profile photo of Henry F

Henry F

October 8, 2024

5  out of  5
rating by Henry F
"Great guy. Knowledgeable staff. No reason to go anywhere else."
We responded:
"Thanks for the 5 star review, Henry!"
Profile photo of Gregg Rosales

Gregg Rosales

September 13, 2024

5  out of  5
rating by Gregg Rosales
"Wanna thank Ms.Ashley for all the help she has given me since I've had State farm as my insurance couldn't be happier and grateful to have somebody who is communicative and always willing to help."
We responded:
"Ashley truly cares about helping everyone all of our clients. Thank you for the super positive review, Gregg!"
Profile photo of Brad Hines

Brad Hines

August 28, 2024

2  out of  5
rating by Brad Hines
"Subpar response times when you have a question. When you work with state farm, they obligate you to have an agent. My agent Mike is not great, as he basically blows off my questions. With the other guys, I at least get answers the same day."
We responded:
"Hey, Brad. We have a licensed and trained team of agents ready to answer any questions regarding your policy(s) Monday through Friday 9AM-5PM. Please give us a call at (561) 931-2161. Thank you for your review!"
Profile photo of Alec Rizzo

Alec Rizzo

August 22, 2024

5  out of  5
rating by Alec Rizzo
"Switched insurance today with the help of Andres Meza and he made it a simple as seamless as the process could get. Thanks again!"
We responded:
"Andres Meza works hard at making the changing insurance process as simple and seamless as it gets. Thanks for the great review, Alec!"
Profile photo of Jeremiah Stlouis

Jeremiah Stlouis

August 19, 2024

1  out of  5
rating by Jeremiah Stlouis
"Extremely rude. I called for a quote and when he decided to get back to me after I had already solidified a deal with a different agent he harassed me, calling me back to back after I told him I am all set cutting me off while I was speaking. I told him that if someone say no it means their not interested and he insisted that the information I had was incorrect. I HATE salespeople like this with all that I am. I've been in sales my whole life and no means no. I would not recommend doing business with this person."
We responded:
"Hey, Jeremiah. We are always trying to get better as an agency therefore we thank you for this review. -Mike Potter State Farm"
Profile photo of Tavi Slevinski

Tavi Slevinski

August 6, 2024

5  out of  5
rating by Tavi Slevinski
"What a serendipitous call I recieved today when Juan Arenas reached out to me regarding my auto insurance renewal. Not only was he polite and gracious, he readily answered my questions and addressed my concerns in an informed and professional fashion. I typically do not respond well to insurance agents who want to "sell me something".. he wanted to help me make the best decision for my situation. Thank you very much! You are a gem in the industry."
We responded:
"Juan Arenas prides himself on putting the client first when it comes to auto insurance. As a result, he is well respected by all of his clients and insurance agent peers. Thank you for the positive review, Tavi!"
Profile photo of Luis Marquez

Luis Marquez

July 31, 2024

5  out of  5
rating by Luis Marquez
"Ashley Watson at Mike Potters State Farm Office has been an absolute pleasure to work with. She has helped me with quotes and made the process of changing insurance easy and simple. Thanks"
We responded:
"Ashely Watson works very diligently on behalf of all our clients and it's reviews like these that make our day! Thank you, Luis!"
Profile photo of Sue Koosha

Sue Koosha

July 19, 2024

5  out of  5
rating by Sue Koosha
"Got it! Here’s a sample review for an insurance agent: --- **5 Stars** I recently had the pleasure of working with Juan at State Farm for my insurance needs, and I couldn't be happier with the experience. From the moment I reached out, Juan was professional, knowledgeable, and incredibly helpful. He took the time to understand my specific needs and provided tailored recommendations that were both affordable and comprehensive. What stood out the most was ' Juan dedication to customer service whether via phone or email, and explained everything in a way that was easy to understand. The process was seamless and stress-free, which is exactly what I needed. I highly recommend Juan to anyone looking for an insurance agent who truly cares about their clients. Their expertise and commitment to providing excellent service make them a standout in the industry."
Profile photo of thomas west

thomas west

July 18, 2024

5  out of  5
rating by thomas west
"I had a fantastic conversation with Andres, who provided exceptional customer service and extensive product knowledge. I used to be with Allstate for years, but due to the company constantly raising rates, I switched to Progressive. One thing I appreciated about Allstate was their practice of checking in every six months to ensure customer satisfaction. When Progressive started raising my rates, Andres reached out at just the right time and managed to save me $45.00 per month. Thank you, Andres, for your excellent work—keep it up!"
We responded:
"Andres prides himself on his exception customer service and it shows in his passion to help others. Thank you for the super positive review, Thomas!"
Profile photo of kentrell williams

kentrell williams

July 9, 2024

5  out of  5
rating by kentrell williams
"my experience with Cole was truly exceptional!! he has fantastic customer service & very professional. this guy deserves a raise!!! 10/10 will definitely recommend, thanks again Cole"
We responded:
"Cole works diligently to ensure he delivers fantastic customer service! Thank you for your great review, Kentrell!"
Profile photo of Jeev Alexander

Jeev Alexander

May 29, 2024

5  out of  5
rating by Jeev Alexander
"Juan thankyou so much!! Professional, fast , friendly. Really appreciate it"
We responded:
"We pride ourselves on being professional and to the point with our clients. Thank you, Jeev!"
Profile photo of Carrington M

Carrington M

May 29, 2024

5  out of  5
rating by Carrington M
"Always a pleasure dealing with this office, I’ve worked with two reps from there named Andres & Juan. Both were extremely professional and took their time to go above and beyond for my family and I. We need more representatives like them."
We responded:
"It's reviews like this that make our days! Thank you, Carrington!"
Profile photo of Randall Vasquez

Randall Vasquez

May 29, 2024

5  out of  5
rating by Randall Vasquez
"Agent Juan Arenas is always an absolute pleasure to deal with, he is courteous, very approachable and does a very good job keeping you informed every step of the way. There is no bait & switch, I always feel like I am in great hands anytime I have an interaction with state farm due to his hard work."
We responded:
"We work diligently to meet customer expectations. Thank you very much for this review, Randall! "
Profile photo of Mauricio Plata

Mauricio Plata

May 7, 2024

5  out of  5
rating by Mauricio Plata
"I have been a loyal customer of this Insurance office for the past 4 years, and I must say that they truly excel in their field. Agent Andres Garcia, in particular, has consistently provided exceptional service. Today, I had the pleasure of speaking with him over the phone for 4 hours as he assisted me in updating my policy for my vehicles. Throughout our conversation, he consistently demonstrated a high level of professionalism and a genuine desire to help me save money while ensuring I have the best coverage. I was truly impressed by his patience and enthusiasm in assisting me as a customer. I can confidently say that I have no intention of switching insurance providers. The quality of service they offer is truly unmatched."
We responded:
"Andres makes our clients his priority. We pride ourselves on our professionalism and desire to help our clients save money while finding them coverage that fits their needs. Thank you beyond words for this super positive review, Mauricio!"
Profile photo of Mindy Lisman

Mindy Lisman

May 3, 2024

4  out of  5
rating by Mindy Lisman
"Excellent Perfect Very intelligent"
We responded:
"Thank you, Mindy!"
Profile photo of Victoria Snodgrass

Victoria Snodgrass

April 24, 2024

5  out of  5
rating by Victoria Snodgrass
"Andres did a great job assisting me in applying for auto insurance. He’s very knowledgeable and professional"
We responded:
"Andres works super hard at helping clients find the auto insurance that best fits their needs. Thank you for the feedback, Victoria! "
Profile photo of Roger K

Roger K

March 13, 2024

5  out of  5
rating by Roger K
"I spoke with Cole Sumner. He was very knowledgeable and articulate. We talked about all of my policies. He took his time with me and I did not feel rushed at all. I highly recommend him."
We responded:
"Cole is a huge asset to Mike Potter State Farm. He's super attentive to our client's needs and works hard to meet them. Thank you very much for your feedback, Roger!"
Profile photo of ASif Khan

ASif Khan

March 5, 2024

5  out of  5
rating by ASif Khan
"Andres at state Farm is amazing, he is super fast and takes customer very seriously. He is thinking ahead and covers all angles that home owner or auto insurer may not have thought of. I though Geico was good service but Mike Potter State Farm really takes the case, they are so diligent and responsive that it is unbelievable."
We responded:
"Thank you very much for this super complimentary review, Asif! Andres prides himself in working efficiently while putting the customer first. We love hearing good things about our service as that's a huge part of our mission!"
Profile photo of Paul Palmiotto

Paul Palmiotto

February 20, 2024

5  out of  5
rating by Paul Palmiotto
"What an amazing office! Mike and his team helped me to save money and make sure I am covered for all my insurance needs. I am forever grateful for all that this office has done for me. Highly recommend!"
We responded:
"Thank you for highly recommending the Mike Potter agency, Paul! I am happy that we were able to take care of your insurance needs and save you money!"
Profile photo of Marvin Henderson

Marvin Henderson

January 12, 2024

5  out of  5
rating by Marvin Henderson
"Juan knows what he’s doing man. Got me a great quote after these other insurance companies wanted my life savings and dude had the chuckles which was entertaining lol."
We responded:
"Thank you for the great review, Marvin. I chuckled myself reading this. Juan specializes in providing the best possible quote/service to our clients and makes the process enjoyable."