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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Daniel Cohen

March 18, 2025

5  out of  5
rating by Daniel Cohen
"I cannot recommend Mike Potter's State Farm agency highly enough! From the moment I walked through the door, I was greeted with warmth and professionalism. Mike and his team took the time to understand my insurance needs and provided me with a range of options that were both comprehensive and affordable."
We responded:
"Thank you for the five star review, Daniel! We appreciate the feedback."
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David Lopes

March 4, 2025

5  out of  5
rating by David Lopes
"I called State Farm multiple times with questions and was considering leaving due to lack of support. Fortunately, I called one last time and Ashley picked up the phone. She was extremely patient, answered all my questions clearly, helped me understand my policies much better, and even found ways for us to save money. Ashley completely turned my experience around. If you’re calling State Farm, make sure to ask for Ashley—she’s fantastic!"
We responded:
"Thank you for the five star review, David! We're very fortunate to have Ashley on our team!"
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Jazi Rosario

December 9, 2024

5  out of  5
rating by Jazi Rosario
"I had a great experience with Andres! Amazing customer service, answered all of my questions efficiently and provided help in any way he could. He’s fast and efficient!"
We responded:
"Andres excels in the customer service arena. He's super fast, efficient and thorough. Thank you for the 5 star review, Jazi!"
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Aunchisa Akkhabut

December 9, 2024

5  out of  5
rating by Aunchisa Akkhabut
"Great and Fast service. High recommend"
We responded:
"We pride ourselves on our customer service. Thank you for the 5 star review, Aunchisa!"
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George M

December 9, 2024

5  out of  5
rating by George M
"After entering into a new lease over the weekend, Andres immediately realized there was an error in the insurance policy that was initially set up by the customer service line. He contacted me first thing Monday morning and was able to correct the policy, providing me with significant savings. Highly recommend to assist with any and all insurance needs!"
We responded:
"Andres truly cares about every individual that comes his way as reflected in his work helping all with their insurance needs. Thank you so much for the 5 star review, George!"
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Liselle Leonard

December 4, 2024

5  out of  5
rating by Liselle Leonard
"Andres was amazing at getting me the perfect quote. Very respectful and professional. Amazing agent!"
We responded:
"Andres is a super respectful and professional individual. We're happy to have him on our team here at Mike Potter State Farm! Thanks for the five-star review, Liselle!"
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Chikeena George

December 2, 2024

5  out of  5
rating by Chikeena George
"When I was thinking about making the switch to State Farm, I called and spoke with Andres and his knowledge, personality, and customer service were top notch! He made the switch to State Farm seamless! I would absolutely recommend him."
We responded:
"Andres strives for top notch customer service for all of our clients. Thanks for the 5 star review, Chikeena!"
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Gordon D. Erckman

November 26, 2024

1  out of  5
rating by Gordon D. Erckman
"I think you're very high twice the amount that I'm paying can't give you any stars on that"
We responded:
"Unfortunately, we couldn't win your business this time around. Thanks for the opportunity, Gordon!"
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Marco Aurelio Melo

November 20, 2024

5  out of  5
rating by Marco Aurelio Melo
"Very competent team!!!"
We responded:
"Thanks for sharing, Marco. Andres here at Mike Potter State Farm works very hard at his craft! "
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Alexandra Pettas

November 1, 2024

5  out of  5
rating by Alexandra Pettas
"Andres is a wonderful insurance agent, really personable and takes you through the steps without ever feeling pressured to upgrade. Wonderful experience and satisfied with my insurance!"
We responded:
"Andres works super hard at providing a professional and personable experience for our policy holders. Thank you for the 5-star review, Alexandra!"
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Santiago Rodriguez

October 28, 2024

5  out of  5
rating by Santiago Rodriguez
"Andres was an excellent agent, both knowledgeable and charismatic. He went above and beyond to help me get the best coverage for my needs."
We responded:
"Andres takes ownership in his work therefore goes above and beyond for all of policy holders he helps. Thank you for the super positive review, Santiago!"
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Marcela Thomas

October 15, 2024

5  out of  5
rating by Marcela Thomas
"Ashely was amazing very knowledgeable.I was calling to change agencies because lately I haven’t been .She explained with detail everything .She Had a lot of patience she got me convinced to stay with all her explanations .Im so happy she can help me again .Call her"
We responded:
"Ashley works very hard to make sure our clients are taken care of. Thank you for the 5 star review, Marcela! "
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Henry F

October 8, 2024

5  out of  5
rating by Henry F
"Great guy. Knowledgeable staff. No reason to go anywhere else."
We responded:
"Thanks for the 5 star review, Henry!"
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Gregg Rosales

September 13, 2024

5  out of  5
rating by Gregg Rosales
"Wanna thank Ms.Ashley for all the help she has given me since I've had State farm as my insurance couldn't be happier and grateful to have somebody who is communicative and always willing to help."
We responded:
"Ashley truly cares about helping everyone all of our clients. Thank you for the super positive review, Gregg!"
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Brad Hines

August 28, 2024

2  out of  5
rating by Brad Hines
"Subpar response times when you have a question. When you work with state farm, they obligate you to have an agent. My agent Mike is not great, as he basically blows off my questions. With the other guys, I at least get answers the same day."
We responded:
"Hey, Brad. We have a licensed and trained team of agents ready to answer any questions regarding your policy(s) Monday through Friday 9AM-5PM. Please give us a call at (561) 931-2161. Thank you for your review!"
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Alec Rizzo

August 22, 2024

5  out of  5
rating by Alec Rizzo
"Switched insurance today with the help of Andres Meza and he made it a simple as seamless as the process could get. Thanks again!"
We responded:
"Andres Meza works hard at making the changing insurance process as simple and seamless as it gets. Thanks for the great review, Alec!"
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Jeremiah Stlouis

August 19, 2024

1  out of  5
rating by Jeremiah Stlouis
"Extremely rude. I called for a quote and when he decided to get back to me after I had already solidified a deal with a different agent he harassed me, calling me back to back after I told him I am all set cutting me off while I was speaking. I told him that if someone say no it means their not interested and he insisted that the information I had was incorrect. I HATE salespeople like this with all that I am. I've been in sales my whole life and no means no. I would not recommend doing business with this person."
We responded:
"Hey, Jeremiah. We are always trying to get better as an agency therefore we thank you for this review. -Mike Potter State Farm"
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Tavi Slevinski

August 6, 2024

5  out of  5
rating by Tavi Slevinski
"What a serendipitous call I recieved today when Juan Arenas reached out to me regarding my auto insurance renewal. Not only was he polite and gracious, he readily answered my questions and addressed my concerns in an informed and professional fashion. I typically do not respond well to insurance agents who want to "sell me something".. he wanted to help me make the best decision for my situation. Thank you very much! You are a gem in the industry."
We responded:
"Juan Arenas prides himself on putting the client first when it comes to auto insurance. As a result, he is well respected by all of his clients and insurance agent peers. Thank you for the positive review, Tavi!"
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Luis Marquez

July 31, 2024

5  out of  5
rating by Luis Marquez
"Ashley Watson at Mike Potters State Farm Office has been an absolute pleasure to work with. She has helped me with quotes and made the process of changing insurance easy and simple. Thanks"
We responded:
"Ashely Watson works very diligently on behalf of all our clients and it's reviews like these that make our day! Thank you, Luis!"
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Sue Koosha

July 19, 2024

5  out of  5
rating by Sue Koosha
"Got it! Here’s a sample review for an insurance agent: --- **5 Stars** I recently had the pleasure of working with Juan at State Farm for my insurance needs, and I couldn't be happier with the experience. From the moment I reached out, Juan was professional, knowledgeable, and incredibly helpful. He took the time to understand my specific needs and provided tailored recommendations that were both affordable and comprehensive. What stood out the most was ' Juan dedication to customer service whether via phone or email, and explained everything in a way that was easy to understand. The process was seamless and stress-free, which is exactly what I needed. I highly recommend Juan to anyone looking for an insurance agent who truly cares about their clients. Their expertise and commitment to providing excellent service make them a standout in the industry."
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thomas west

July 18, 2024

5  out of  5
rating by thomas west
"I had a fantastic conversation with Andres, who provided exceptional customer service and extensive product knowledge. I used to be with Allstate for years, but due to the company constantly raising rates, I switched to Progressive. One thing I appreciated about Allstate was their practice of checking in every six months to ensure customer satisfaction. When Progressive started raising my rates, Andres reached out at just the right time and managed to save me $45.00 per month. Thank you, Andres, for your excellent work—keep it up!"
We responded:
"Andres prides himself on his exception customer service and it shows in his passion to help others. Thank you for the super positive review, Thomas!"
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kentrell williams

July 9, 2024

5  out of  5
rating by kentrell williams
"my experience with Cole was truly exceptional!! he has fantastic customer service & very professional. this guy deserves a raise!!! 10/10 will definitely recommend, thanks again Cole"
We responded:
"Cole works diligently to ensure he delivers fantastic customer service! Thank you for your great review, Kentrell!"
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Jeev Alexander

May 29, 2024

5  out of  5
rating by Jeev Alexander
"Juan thankyou so much!! Professional, fast , friendly. Really appreciate it"
We responded:
"We pride ourselves on being professional and to the point with our clients. Thank you, Jeev!"
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Carrington M

May 29, 2024

5  out of  5
rating by Carrington M
"Always a pleasure dealing with this office, I’ve worked with two reps from there named Andres & Juan. Both were extremely professional and took their time to go above and beyond for my family and I. We need more representatives like them."
We responded:
"It's reviews like this that make our days! Thank you, Carrington!"
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Randall Vasquez

May 29, 2024

5  out of  5
rating by Randall Vasquez
"Agent Juan Arenas is always an absolute pleasure to deal with, he is courteous, very approachable and does a very good job keeping you informed every step of the way. There is no bait & switch, I always feel like I am in great hands anytime I have an interaction with state farm due to his hard work."
We responded:
"We work diligently to meet customer expectations. Thank you very much for this review, Randall! "